Why buy from the Niverse Store

Stress-free shopping. Reasonable prices. Curated products. Secured payment.

Terms of Service

Terms of Service

Welcome to our website! These terms and conditions outline the rules and regulations for the use of our website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use our website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing our website, you agreed to use cookies in agreement with our Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, our Company and/or its licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may access this from our website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from our website
  • Sell, rent or sub-license material from our website
  • Reproduce, duplicate or copy material from our website
  • Redistribute content from our website

This Agreement shall begin on 05/12/2024

Shipping & Return policy

Shipping & Return Policy

Thank you for shopping with Niverse! We want to ensure that you have a seamless experience when it comes to shipping and returns. Please take a moment to review our policy below:

Shipping Policy

Our shipping policy is designed to provide you with accurate information regarding the delivery of your products. We strive to process and ship orders as quickly as possible. Please note that shipping times may vary depending on the destination and product availability.

If you are ordering for yourself, the estimated shipping time for our products is 3-7 business days within the United States. However, please keep in mind that these shipping times are estimates and not guarantees. They do not include the time it takes to create your products. For more precise fulfillment and delivery times, please refer to our Product Catalog.

Shipping costs are calculated based on the type and quantity of products in your order. The final shipping costs will be displayed during checkout. If you have any questions or concerns about shipping calculations, please feel free to contact our customer support team.

From October 3rd to January 22nd, a surcharge of $0.25 or $0.50 will be added to all orders with a destination address in the United States. The surcharge amount will depend on the product category. We recommend factoring in this surcharge when setting your shipping or product prices for US-based customers.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support within 30 days of receiving the product. We will be happy to assist you with any claims for misprinted, damaged, or defective items.

For packages lost in transit, please submit a claim within 30 days of the estimated delivery date. Claims deemed an error on our part will be covered at our expense.

Please note that the return address is set by default to our facility. If you need to return a shipment, please contact our customer support for further instructions. Unclaimed returns will be donated to charity after 30 days.

If you provide an insufficient address and the shipment is returned to our facility, you will be responsible for reshipment costs. Similarly, if a shipment goes unclaimed, you will be liable for the cost of

Privacy Policy

Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website. We are committed to ensuring that your privacy is protected and that any information you provide is used in accordance with this policy.

We may collect the following information:

  • Your name and contact information
  • Demographic information such as your location and preferences
  • Other information relevant to customer surveys and offers

We collect this information to understand your needs and provide you with a better experience. We may use this information for the following purposes:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other information which we think you may find interesting
  • Customizing the website according to your interests

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

This Privacy Policy is effective as of the date stated below and may be updated from time to time. Please check this page regularly to ensure that you are familiar with any changes.

Last updated: 05/12/2024